MICHAEL PAOLI 1-510-883-0772 PO Box 11463 Michael.Paoli@cal.berkeley.edu Berkeley, CA 94712-2463 http://www.rawbw.com/~mp/resume/ OBJECTIVE: A challenging position where I can well apply my extensive LINUX/UNIX Systems Administration and related skills, and which fosters continued growth of such skills. QUALIFICATIONS SUMMARY * Strong Senior UNIX Systems Administration skill set with proven track record * 8+ years LINUX: 8+ years Debian, 5 years Red Hat, 2+ years SuSE, 2+ years production * 12+ years UNIX Systems Administration, 10+ years production: * 10 years Solaris, 8 years production, 6+ years Sun Microsystems Ultra Enterprise 10000 (E10000/E10K) * 10 years HP-UX, 8 years production * 10+ years heterogeneous environments, 3 years exceeding 1,000 servers * Strong shell scripting, security and programming skills (Perl, C, ...) * OPERATING SYSTEMS: UNIX: (SunOS 4.1.3-Solaris 10, HP-UX 9.01-11.11, DIGITAL UNIX/Tru64, AIX, others), LINUX: 2.0.33-2.6.17 (Debian 2.0-3.1r3, Red Hat AS 2.1-3.0, SuSE 8.1, others), DOS-Windows XP Professional, MacOS, others. * SOFTWARE/LANGUAGES: UNIX shells (Bourne(sh), Korn(ksh), POSIX, Bash, C- Shell(csh), others) and tools (e.g. awk, sed, etc.), Perl, C, Volume Managers (LVM, Veritas/Sun, etc.), DNS/BIND, HTML, Apache, RCS/SCCS, make, PostgreSQL, Oracle, Informix, PolyServe, MC/ServiceGuard, Remedy, Vantive, PowerBroker, others. * HARDWARE: Sun Microsystems SPARC 10 - E10000, Hewlett-Packard 9000 705 - V2200, BL20p G3, EVA3000, EVA4000, PCs, others. * Managed, mentor and train personnel (mostly UNIX/LINUX and related) * Instructional design, training and delivery (e.g. shell, LVM and security sessions and materials) * Leverages experience and key attention to detail * Electronics Technician, digital/analog design plus many engineering skills PROFESSIONAL ACCOMPLISHMENTS Provide systems administration services on nearly 100 LINUX, UNIX, and BSD systems in dynamic high growth environment, including support of: Red Hat AS 3.0, HP-UX 11.11, vPars, MC/ServiceGuard, SuSE, PolyServe, Solaris, BSD (f5/BIG-IP), SAN, LDAP , NFS and additional services. * Saved many tens of thousands of dollars automating complex tasks through coding in Perl and shell * Found and recruited high quality Senior UNIX Systems Administrator to the group for position in remote location * Saved over ten thousand dollars in under twenty minutes - inspected hardware on failed critical system, noticed anomalous pattern on hardware indicator lights that were claiming "good" status that had already been reviewed and not noticed by other staff, corrected the immediate hardware problem which returned critical system back to immediate normal operation and put approximately 100 developers and test schedules back to work and on track hours sooner than would have otherwise been possible. * Keen eye for security - regularly spots security issues and takes appropriate actions to/towards correction As key team member, provided senior level systems administration services on thousands of production systems with substantial variety of operating systems (Solaris/SunOS, HP-UX, DIGITAL UNIX/Tru64, AIX and LINUX (Debian, Red Hat and SuSE)). Performed installations and upgrades (hardware, operating system and software), fault isolation and correction, installed and managed DNS/BIND (including maintenance and migration of thousands of production host entries). Created and maintained documentation (including web servers), developed, refined/maintained, instituted and followed standards (including build standards and security standards). Managed, mentored and trained personnel. Instituted, maintained and monitored security, provided application support, programmed (for systems administration, utility functions, applications support, Y2K testing, etc.), provided technical consulting, and designed, implemented and tested backup operations and disaster recovery plans. * supported large environments - to thousands of production servers, to over 160,000 employees, over 23 million customers * Saved millions of dollars through early (pre-release) adoption of Sun Microsystems Ultra Enterprise 10000 ("Starfire") - evaluated, tested and resolved problems through to successful business adoption. * Saved over ten thousand dollars with a phone call - noticed slightly larger than typical (3 vs. 1 or 2) quantity purchase on some large storage arrays, called vendor to inquire if we could get a further unit price reduction due to the quantity. * More than doubled application performance in less than two weeks through design, testing, and optimization of critical merger related application which required doubling of performance within a month's time. * Exceeded all Y2K requirements: met all deadline and documentation requirements, programmed and executed test suites, found and resolved Y2K bugs in vendor's allegedly Y2K compliant software, designed, created and supported Y2K test environments, and monitored and tested systems through a completely incident free Y2K transition. * Managed eight-fold growth of department, including most all aspects of hiring additional personnel. * Met critical training needs by creating materials, organizing and leading training classes (e.g. shell and security), saving thousands of dollars in training costs, boosting efficiency and reducing errors. Feedback from class participants and managers was very positive; most considered it much more valuable than expensive and much more time consuming vendor courses. * Stabilized platform and application and met ongoing business requirements on unstable platform that was effectively unsupportable by vendor and support personnel, through planning, instituting, and documenting procedures sufficient to prevent critical problems. Managed all aspects of systems operations. This included: administration and maintenance of all UNIX, networking, DOS and Windows systems (including all point of sale, financial and distribution systems), hardware and software acquisitions, supervision of M.I.S. personnel and directing computer operations aspects of all personnel. Wrote programs which added much desired functionality which the software vendor was unable to provide. Greatly enhanced operations and business functionality through automation of many manual procedures. Improved reliability over tenfold and cut costs by over 60% in retail data communications. Provided top tier technical support for business and mail order customers, managed technical support team and customer support. Created systems to track all customer service data, including extensive use of Paradox and Filemaker Pro databases. Fully responsible for networks including all hardware and software, developed complex scripts and menus, etc. Performed centralized backups, and operating system and application data conversions/transfers. Used UNIX for specialized processing requirements and development of needed UNIX and DOS programs, etc. Performed quality assurance testing of all hardware and firmware products. Developed and documented testing standards and practices. Greatly improved efficiencies by writing programs and tools using BASIC, UNIX/XENIX, C, Informix and DOS. Diagnosed failures and repaired to component level. PROFESSIONAL WORK EXPERIENCE Wells Fargo & Co., San Francisco, CA 1995 - 2003 and 2004 - current (A diversified financial services company with $482 billion in assets) TAC Worldwide Companies, San Francisco, CA 2004 (Provider of workforce solutions, including superior technical IT services) Post Tool, Inc., Hayward, CA 1992 - 1994 (One of the largest California and Nevada retailers of power and hand tools and accessories) Whole Earth Business Systems, Berkeley, CA 1988 - 1992 (A producer and reseller of computer equipment for businesses and consumers) ISYS/Biovation, Mineola, NY 1986 - 1988 (formerly Biovation, Inc., Richmond, CA) (A producer of microcomputer based medical laboratory information systems) PROFESSIONAL DEVELOPMENT/EDUCATION 15+ years numerous largely or entirely self-taught skills Ongoing (e.g. Perl, Debian, LINUX, shells, C, UNIX, electronics, etc.) LISA: The Large Installations Systems Administration Conference 1997 and 2001 (Electrical Engineering and Computer Sciences course work and related): University of California at Berkeley, Berkeley, CA University of California at Santa Cruz, Santa Cruz, CA Los Medanos College, Pittsburg, CA