Raw Bandwidth Communications, Inc. |
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800 566 1877
Business Connectivity
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Raw Bandwidth Questions? |
What is DSL? What is DSL?DSL is an "always-on", "broadband", dedicated service, similar to T-1s or Frame Relay, available from ISDN speeds to downstream speeds far exceeding T-1 speeds, but much less expensive per megabit. Top | Can I Get DSL? | PacBell loop Service Details | Additional Services | Contact Us
Can I get DSL?Residentially-priced DSL is available from Raw Bandwidth throughout most of the greater San Francisco Bay area in specific locations where ADSL is available, up the coast to the Oregon border (California LATA 1). Distance from a telephone company's Central Office (CO) or DSL-enabled Remote Terminal (RT) is a limiting factor in its availability. To check availability, you can complete the pre-qualification and order form below, email us at sales@rawbandwidth.com, or phone us at 650-802-8006. Top | Can I Get DSL? | PacBell loop Service Details | Additional Services | Contact Us Service Pricing and PhilosophyRaw Bandwidth's approach to pricing all of our services is to offer sustainable pricing, and quality service... we focus on providing the full throughput of your line on a statistically sustained basis to the Internet, for the use of one dwelling unit (family or roomate situation).Raw Bandwidth presently does not permit sharing of your DSL connection outside of your own dwelling unit, due to the actuarial assumptions about use of your connection. You may share it with your roommates and family members who live with you, but may not use it to provide Internet access to your neighbors or the general public, whether via wired or wireless connections, for free or for charge. If you would like to resell/give/trade your connection (all termed 'resale' whether you receive money or not), please contact us to negotiate pricing for a resellable connection. We are open to using DSL lines for such purpose, but Residential DSL pricing is predicated on assumptions for typical traffic/usage by the residents of a single dwelling unit.
Residential DSL ServiceClick here to place an order or submit your address for pre-qualification to determine if you likely can get this type of DSL line at your location. This service is provided over SBC/ASI DSL lines using our own upstream Internet bandwidth. If you're looking for service at your business location, please see our Business DSL page. As of October 12, 2001, we now must handle billing for the circuit on DSL lines, so you will pay one bill through Raw Bandwidth and not have a separate charge on your phone bill for your ADSL with us. Residential Service Pricing (effective 7/12/07 orders):
*+ In exchange for a 12-month term commitment,
Customer receives a lower Base Monthly Rate (first column) as compared
to service
established on a month-to-month basis. Upon completion of the
term commitment period, service continues month-to-month at this
same reduced Base Monthly Rate. Some plans have an additional "In-Term
Monthly Discount" (second column) which applies only during the 12-month term
commitment period, and is separately itemized on your bill, yielding
an "In-Term Net Monthly Rate" (third column);
this discount is prorated to and lasts only through the end-date of your
term commitment period, but you may have the option of entering
into a new term commitment to receive a base rate, in-term discount and
net monthly rate for your service available at the time the new term
agreement is entered into.
*^ Federal Universal Service fund is added
to each plan, and may change from time to time, even during a term contract.
Please see our FUSF FAQ.
Raw Bandwidth reserves its right to add FCC, CPUC,
or government fees, assessments, and taxes imposed on bundled
telecommunications services or the Internet service itself.
ADDITIONAL 6-MONTH PREPAYMENT DISCOUNT OFFER: One-time/setup or change charges:
** 12-month term agreement information:
With a 12-month term agreement, you can get WAIVED self-installation of
the DSL line, and a reduced monthly fee. The
term agreement must be completed and returned within two weeks of
the installation due date for your DSL service in order to be effective
as of the start of service. If you fail to return a properly executed term
agreement within that time, you will be billed and must pay for the $60
line activation fee, and the higher monthly rate retroactive to the start of
service. If you return the DSL term agreement after this two week window,
your term will be effective as of the date of receipt of the agreement, and
the installation charge won't be waived. Please be sure to return the
completed term agreement! This is been a big problem in the past, and
it is YOUR RESPONSIBLITY!
EQUIPMENT OFFER: New customers only (no DSL service with Raw Bandwidth in the
past twelve months) can receive a Used bridge/modem DSL
equipment package with 5 DSL microfilters at no charge in addition to the
above benefits by signing and returning our 12-month DSL term agreement within
two weeks of the due date for your order. (If you need a DSL splitter,
you will have to purchase one, but can get the Used DSL bridge/modem at no
charge to use with it under this offer.) If you fail to make the deadline,
equipment will be billed at the listed price and Raw Bandwidth is under
no obligation to waive the charges. You understand that Raw Bandwidth
generally supplies used equipment, but warranties the equipment it provides
for a period of 1 year; if it fails under normal use, we will swap it
out at no charge. We pay for ground shipping to you; you must pay for
ground shipping back to us when it's necessary to return equipment. If
service is unavailable, or you need to return equipment for any other
reason, you must ship to arrive to us within three weeks or you'll
be billed regular price for the unreturned equipment. Raw Bandwidth
may, in its sole discretion, extend this offer to existing customers
with failed equipment outside of warranty in exchange for a new term
agreement.
There is a maximum of $200 early termination charge if you break a term
commitment with us, with some ability to mitigate the early termination
liability in the case of a move (for example, by establishing a new term
at a new location within our service area). On our present term pricing
plans, once you have completed the initial twelve months, pricing remains
at your base term rate on a month-to-month basis by default; note however
that some plans have an additional in-term discount which expires at
the end of the term period, but you may be able to enter into a new
term to receive the discount. Please read the full
terms and conditions [pdf]
of this offer.
EXISTING CUSTOMERS: Presently, you do NOT need to disconnect
and reconnect to sign on to the term commitment offer; just complete and
return the PDF acknowledgement form, as instructed in the term commitment
document, and your term will
begin as soon as as properly completed acknowledgement form is received.
Note if you are an existing customer who signed on to a term agreement at
your present location in the past, you will need to sign onto a new
term agreement to obtain lower base pricing, if available above. Also while
as of 7/5/05, many existing customers are not being billed the Federal
USF reimbursement, any new term, speed change, or move of service, will
result in the FUSF assessment being added. This offer for existing
customers to sign a new term to receive new term pricing is subject to
modification or withdrawal at any time and without notice.
This service is Bridged or Routed. Each end customer has
their own PVC (with secure ARP when bridged) and there are no security or performance
issues with broadcast packets as there are with some other bridge implementations.
Additional IP addresses and subnet blocks are available as follows: * Subnets of 4-bits or larger must be justified based on
need. Additional Services Included Your DSL connection also comes with the following at NO
ADDITIONAL CHARGE! Top | Can
I Get DSL? | PacBell loop Service Details | Additional Services | Contact Us Top | Can
I Get DSL? | PacBell loop Service Details | Additional Services | Contact Us All terms and parameters of these accounts, both explicit
and implied, are subject to change without notice prior to the account being implemented,
and with reasonable notice (generally 30 days) after the account has been activated. Raw Bandwidth
may, in its discretion, "grandfather" advantagious terms and/or pricing for an
existing customer or group of customers. Questions? sales@rawbandwidth.com
Copyright ©1999-2007 Raw Bandwidth
Communications. All Rights Reserved. |
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